About the Role
We are seeking an experienced Technical Project Manager (TPM) to lead and deliver complex IT projects within the eCommerce and Retail domain. The ideal candidate will possess strong project management skills, hands-on technical understanding across system engineering and integration, and the ability to work closely with cross-functional and multilingual teams.
You will be responsible for managing project delivery end-to-end from planning and execution to delivery and stakeholder communication ensuring all initiatives meet scope, quality, and budget objectives.
Key Responsibilities
- Lead the end-to-end delivery of technical projects, ensuring alignment with business goals, scope, and timelines.
- Collaborate with internal development teams, vendors, and business stakeholders to ensure seamless execution.
- Oversee system engineering aspects including system lifecycle, interfaces/integration, configuration management, and risk mitigation.
- Define and track project deliverables, KPIs, and milestones using Agile or hybrid methodologies.
- Manage project documentation - including project plans, risk registers, and progress reports.
- Ensure alignment with architecture standards, technical design, and compliance requirements.
- Drive Agile/Scrum ceremonies (stand-ups, sprint planning, retrospectives).
- Communicate effectively in both English and Mandarin with regional teams and vendors.
- Provide technical leadership and act as a trusted advisor between business and engineering teams.
- Ensure successful delivery of projects within budget, scope, and quality expectations.
Key Requirements
- Experience: 7-12 years in IT Project Management, with recent hands-on experience in system engineering or technical delivery.
- Domain Expertise: Proven experience in eCommerce or Retail projects (e.g., digital platforms, POS, ERP, order management, or payment systems).
- Technical Knowledge:
- Strong understanding of system lifecycle, integrations, and configurations.
- Familiar with DevOps, CI/CD, or system implementation processes.
- Ability to discuss architecture and design at a technical level.
- Methodologies: Agile/Scrum experience with certification preferred (e.g., CSM, PMI-ACP).
- Soft Skills: Excellent stakeholder management, communication, and vendor coordination skills.
- Education: Degree in IT, Engineering, or related discipline.
