Technical Officer (Mobility Operations) (1-Year Contract)

What You'll Do:

• Plan and coordinate the maintenance of EV charging stations with the contractors.

• Carry out maintenance of EV chargers for certain EV charging station / battery charger swap station models

• Attending to customers enquiries and coordinating with landlords before the commencement of maintenance work

• Ensure records are filed properly and data are updated promptly in system. Prepare and collate information for monthly reports

• Performing backend monitoring of the EV charging stations network using the Charging Station Management System and to carry out basic diagnostic of issues

• Responding to and troubleshooting issues/interruptions related to EV charging station hardware/firmware

• Liaise with internal teams (e.g. Engineering, Customer Operations) and contractors to ensure seamless service delivery

• Maintain an inventory of tools, spare parts and maintenance equipment, ensuring availability for site work

• Assist in evaluating contractor performance and provide feedback for continuous improvement

• Perform standby duty during and after office hours for network incidents and special events

What You'll Need:

1. Diploma in relevant Engineering field from any of the recognized Polytechnic in Singapore

2. Strong analytical and troubleshooting skills, able to interpret technical data and logs from charging systems

3. Good interpersonal and communication skills for liaising with contractors, customers, and internal teams

4. Able to work on odd timings upon activation, ad-hoc tasks beyond work scope and public holidays and weekends if necessary

5. Have a valid Class 3 Driving License preferably with own transportation for travelling to sites