Technical Facilities Executive

Facility Maintenance and Operations:

• Develop and implement maintenance and operations procedures to ensure the proper functioning of facilities.

• Coordinate maintenance activities, including PPM and any ad-hoc repairs works, checks and inspections.

• Work with technical team and vendors on cost savings program.

• Manage work orders and service requests, prioritize tasks, and ensure timely completion.

• Monitor and evaluate the performance of vendors and contractors, ensuring high-quality service delivery.

• Maintain accurate records of maintenance activities, including equipment inventory and warranties.

• Manage building shutdown exercise/call tree escalation exercises/service recovery exercises

• Manage operations disruption/issue-related matters - RCAs and corrective measures to clients.

• Ability to resolve technical issues, with proper justifications.

• Handle ad-hoc works and report on monthly basis.

Health and Safety Compliance:

• Ensure compliance with health and safety regulations, codes, and guidelines.

• Conduct regular inspections to identify potential hazards and address any safety concerns promptly.

• Ensure emergency response plans and procedures are in place and regularly tested.

• Provide safety training and promote a culture of safety and awareness among employees and contractors.

• Collaborate with relevant stakeholders to resolve health and safety issues effectively.

Vendor and Contract Management:

• Manage relationships with external vendors and contractors, including cleaning, maintenance, and security service providers.

• Negotiate contracts and service agreements, ensuring favorable terms and cost-effective solutions.

• Monitor vendor performance, ensuring compliance with service level agreements and contract terms.

• Address and resolve any issues or disputes with vendors in a timely manner.

• Process vendor invoices, track expenses, and maintain budgetary control.

Space Planning and Utilization:

• Collaborate with stakeholders to plan and optimize the use of workspace, considering organizational needs, efficiency, and employee comfort.

• Coordinate office relocations, reconfigurations, and furniture installations.

• Monitor and analyze space utilization, identify opportunities for improvement, and implement solutions to optimize space.

• Maintain accurate records of space allocation, occupancy rates, and lease agreements.

Customer Service and Communication:

• Provide excellent customer service to internal stakeholders, answering inquiries, addressing concerns, and resolving issues promptly.

• Communicate effectively with employees, management, and external stakeholders regarding facility-related matters.

• Ensure effective communication channels are established and maintained.

Budgeting and Reporting:

• Assist in developing and managing the facilities budget, tracking expenses, and optimizing costs.

• Prepare regular reports on facilities operations, maintenance activities, and budgetary spending.

• Analyze data and metrics to identify trends and areas for improvement.

• Provide recommendations for cost-effective solutions and operational efficiency enhancements.