Technical Engineer (IT support, Hardware) JAC

RESPONSIBILITIES

. Provide pre-sales support / consultation, responding to customer support requests and queries in a timely and accurate manner

. Diagnosing and troubleshooting software and hardware problems, and applying the best solutions to resolve technical issues

. Providing technical assistance for queries and issues related to computer systems, software, and hardware

. Creating technical documentation and manuals to assist other team members and users

. Support on new product certifications and renewals

. Provide support on company's Warranty Entitlement and Claim system

REQUIREMENTS

. Bachelor's degree in Computer Science, I.T., engineering or equivalent

. Min. 3-5 years hands on experience.

. Familiar with Microsoft Office applications.

. Strong problem-solving and analytical abilities.

. Proficiency in diagnosing hardware, software, and networking issues.

Please submit resumes to [Confidential Information] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Jason Chow Yew Fai

EA License No : 06C4642

EA Reg No : R25158800

We regret that only shortlisted candidates will be notified.