Technical Delivery Manager

Responsibilities:

·        Plan technical deliverables (including any system enhancements and upgrades) to meet project's requirements within

·        allocated budget and schedule.

·        Plan and collaborate across different application teams to manage technical dependencies of the solution.

·        Plan, monitor and manage risks/issues related to technical delivery.

·        Provide status update related to technical delivery.

·        Partner with System Analysts and Business Solution Specialist to collate, understand and finalize functional and technical requirements.

·        Partner with Architects and Development Leads to ensure solution design complies with enterprise design principles, security and control standards.

·        Partner with Development Managers in managing application teams to build the enhancements.

·        Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results.

·        Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure production cutover and adequate post implementation support

·        Develop and maintain documentation adhering to organizational templates, policies, and standards.

·        Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Requirements:

·        At least 5 years of experience in developing and delivering global/regional IT capabilities for a multi-national/regional company

·        Strong technical knowledge and experience in CRM platforms (e.g Microsoft Dynamics).

·        Good business domain knowledge in CRM, Customer Onboarding for deposit & credit product application and Tele-sales for

·        retail customer segments is a plus

Experience in communicating with technical stakeholders

Experience in banking industry preferred

Experience in implementing large-scale, highly available applications or other large project implementations

Proven result-oriented person with a focus on delivery

·        Experience in actual systems development work, with prior coding, functional specifications and technical specifications and

·        systems development and testing experience (in aggregate no less than 8 years).

Key Domain/ Technical Skills:

·        Good understanding and experience in software development cycle

·        Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

·        Good problem solving, analytical, synthesis, system thinking and solutioning skills