Technical Country Manager

JOB DESCRIPTION

Technical Country Manager – Singapore

Company: Pinnacle BIM Technology Pte. Ltd.

Location: Singapore

Employment Type: Full-Time, Permanent

Department: Technical / Business Development

Experience: 15+ Years

Languages: English and Mandarin (Fluency in both spoken and written communication is mandatory)

About Pinnacle Infotech

Pinnacle Infotech is a global BIM and digital construction services company providing comprehensive Building Information Modelling (BIM), engineering, and digital construction solutions. Our expertise includes Architectural, Structural and MEP Modelling, BIM Coordination, Shop Drawings, Scan-to-BIM, and Digital Twin solutions.

Across the APAC region, Pinnacle supports leading Japanese, Korean, Chinese, and local contractors on major projects, including data centres, airports, hospitals, rail infrastructure, and commercial developments.

Role Overview

Pinnacle Infotech is seeking an experienced and commercially driven Technical Country Manager to lead technical account management and client engagement activities in Singapore.

The successful candidate will serve as Pinnacle's senior technical representative in the Singapore market, managing key client relationships, supporting ongoing project delivery, providing technical leadership during major tenders, and strengthening relationships with main contractors, MEP/M&E contractors, developers, consultants, and other industry stakeholders.

This role requires a strong understanding of Singapore's construction industry, established industry connections, excellent communication skills in English and Mandarin, and the ability to bridge client requirements with Pinnacle's offshore delivery teams.

The position will involve frequent client meetings, project site visits, and direct engagement with key decision-makers.

Key Responsibilities

1. Technical Account Management

• Act as the senior technical point of contact for key clients and strategic accounts in Singapore.
• Understand client requirements, digital construction challenges, and project objectives, and recommend appropriate Pinnacle BIM and engineering solutions.
• Conduct regular account reviews covering delivery quality, project progress, resource requirements, and upcoming business opportunities.
• Work closely with the Sales and Business Development teams to identify opportunities and strengthen existing client relationships.
• Ensure effective communication between clients and internal technical and project delivery teams.

2. Project and Client Support

• Conduct frequent visits to client offices and project sites to attend technical and coordination meetings and monitor project progress.
• Act as the primary liaison between clients and Pinnacle's offshore delivery teams to ensure clarity on project scope, RFIs, deliverables, deadlines, and submissions.
• Identify potential project delivery risks, technical issues, and coordination challenges at an early stage.
• Coordinate with project managers and delivery teams to implement corrective actions and recovery plans.
• Oversee and provide technical guidance to on-site BIM engineers deployed at client project offices.
• Ensure client expectations are effectively communicated and project deliverables meet agreed requirements.

3. Technical and Tender Support

• Provide technical leadership and support for major tenders and project proposals.
• Review project scopes, BIM requirements, execution strategies, resource plans, and technical submissions.
• Collaborate with contractors during pre-tender and tender stages to understand BIM requirements and support CORENET X and BCA-related submissions.
• Participate in client presentations, technical discussions, tender clarification meetings, and project negotiations as the technical representative.
• Coordinate with internal technical, project management, and commercial teams to prepare competitive and technically sound proposals.
• Support pricing and commercial teams by providing accurate technical assessments, effort calculations, and resource estimates.
• Identify opportunities to expand Pinnacle's technical service offerings within existing and prospective accounts.

4. Business Development and Relationship Management

• Develop and maintain strong professional relationships with main contractors, MEP/M&E contractors, developers, consultants, BIM managers, and other key industry stakeholders.
• Leverage existing industry networks to identify potential clients, projects, and business opportunities.
• Engage effectively with Chinese-speaking contractors and their regional headquarters through fluent Mandarin communication.
• Support the Business Development team in identifying, developing, and converting new business opportunities.
• Represent Pinnacle Infotech at relevant industry events, BIM forums, conferences, and professional associations, including SCAL and BCA events.
• Monitor market developments, upcoming construction projects, competitor activities, and client requirements.
• Provide regular market intelligence and strategic business insights to the management team.

Required Qualifications and Experience

• Bachelor's degree in Engineering, Construction Management, Architecture, or a related discipline.
• Minimum 15+ years of professional experience in Singapore's construction industry, particularly across BIM/VDC, engineering, project delivery, or technical management.
• Strong professional experience working with main contractors and/or MEP/M&E contractors in Singapore.
• Established professional network and relationships with key industry stakeholders and decision-makers in the Singapore construction market.
• Fluency in both English and Mandarin, with excellent spoken and written communication skills.
• Strong understanding of Singapore's construction project lifecycle, tendering procedures, contractor procurement processes, and project delivery requirements.
• Demonstrated ability to manage senior client relationships, coordinate technical teams, and support complex construction projects.
• Strong communication, negotiation, presentation, stakeholder management, and problem-solving skills.

Preferred Skills and Competencies

• Previous experience in BIM, VDC, engineering, design, or digital construction services.
• Working knowledge of BIM workflows, CORENET X, and BCA Integrated Digital Delivery (IDD) requirements.
• Established relationships with Chinese and Singaporean contractors operating in Singapore.
• Exposure to large-scale projects involving data centres, airports, healthcare facilities, rail infrastructure, or commercial developments.
• Experience supporting technical tenders, preparing BIM execution strategies, developing technical proposals, and estimating project resources.
• Ability to coordinate with international and offshore project delivery teams.
• Strong commercial awareness and the ability to identify opportunities for business growth.

Key Competencies

• Technical Leadership and Account Management
• Client Relationship and Stakeholder Management
• BIM/VDC and Digital Construction Knowledge
• Tender Management and Technical Proposal Development
• Business Development and Market Intelligence
• Project Coordination and Delivery Management
• Negotiation and Presentation Skills
• Cross-Cultural Communication and Team Collaboration

Work Requirements

• Based in Singapore, with frequent travel to client offices and construction project sites.
• Willingness to attend client meetings, technical discussions, tender presentations, and industry networking events.
• Ability to work closely with internal teams, including Sales, Business Development, Project Management, and offshore delivery operations.

Ideal Candidate Profile: An established construction industry professional with 15+ years of experience in Singapore, a strong network among main contractors and MEP/M&E contractors, fluency in English and Mandarin, and the technical and commercial capabilities to represent Pinnacle Infotech and drive client relationships and business growth in Singapore.