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HCLTech

Technical Business Analyst (Telecom Domain - OSS / BSS )

8-12 Years
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  • Posted 3 days ago
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Job Description

Location: Singapore

Engagement: Contract (12 months)

About the Role

We are hiring an experienced Lead Solution Designer to support major technology transformation initiatives across digital, BSS/OSS, integration, data, and customer platforms. The role will work closely with architecture, delivery, cybersecurity, and business teams to design robust end-to-end solutions that enable large-scale system uplift, migration, and new capability rollout.

This is a highly hands-on, design-focused contract role requiring strong technical depth and the ability to operate in fast-moving, multi-vendor environments.

Key Responsibilities

  • Lead solution design across CRM, billing, provisioning, digital channels, data flows, and integrations.
  • Produce solution blueprints, interface specifications, migration models, and end-to-end architecture documents.
  • Design integration patterns (API, microservices, event-driven, batch).
  • Shape digital experience flows across web/app, identity, notifications, and self-service.
  • Ensure designs meet security, data protection, and enterprise architecture standards.
  • Work with product owners, architects, engineering, cybersecurity, and vendors to validate solutions.
  • Provide design governance across multiple workstreams and delivery teams.

Required Skills & Experience

  • 812+ years in solution architecture/design; telco or high-volume digital platforms strongly preferred.
  • Solid experience in BSS/OSS, CRM/billing stacks, or telecom operations support systems.
  • Strong understanding of cloud-native architecture, APIs, integration middleware, and data modelling.
  • Hands-on ability to produce detailed diagrams, specifications, and migration designs.
  • Excellent communication and stakeholder management skills.

Ideal For

  • Architects/Solution Designers with telco domain exposure
  • Individuals experienced in large-scale transformations or system separations/migrations

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About Company

Job ID: 136626377

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