The Technical Administrator supports the hotel's Engineering / Maintenance team by handling administrative, coordination, and documentation functions. This role ensures smooth operations, proper reporting, and compliance with client and company requirements.
Key Responsibilities
1. Work Order & Maintenance Coordination
- Receive, log, and track maintenance requests (preventive & corrective)
- Assign jobs to technicians / supervisors
- Monitor job progress and ensure timely completion
- Follow up on pending or overdue work orders
2. Documentation & Reporting
- Prepare daily, weekly, and monthly maintenance reports
- Update service reports, job completion records, and checklists
- Maintain proper filing (digital & physical) of: Work orders Service reports Quotations / POs Contracts
3. Client & Site Coordination
- Liaise with hotel engineering team and client representatives
- Schedule maintenance works and site access
- Ensure all works comply with hotel SOP and safety requirements
- Attend site meetings and take minutes (if required)
4. Inventory & Procurement Support
- Track materials usage and stock levels
- Raise purchase requests (PR) / purchase orders (PO)
- Coordinate delivery of materials to site
- Ensure no disruption due to material shortages
Requirements
- Diploma / ITE in Engineering, Facilities Management, or related field
- 1-2 years experience in admin / coordination role (hotel or facilities preferred)
- Familiar with maintenance operations / technical environment
- Good in Microsoft Excel, reporting, and ERP systems
- Able to work in a fast-paced environment and handle multiple tasks
Key Competencies
- Strong coordination & follow-up skills
- Attention to detail (important for reporting)
- Good communication with ops team & client
- Able to work independently and support operations team
Working Hours
- 5.5 days work week
- Monday to Friday: 8:00am - 5:00pm / 8:30am - 5:30pm / 9am - 6pm
- Saturday: 8:30am - 12:30pm
