Job Title: Tech Support Assistant (6-Month Contract)
Location: Ang Mo Kio (AMK)
Working Hours: Monday to Friday, 9:00 AM 6:00 PM
Salary: $2,000 per month
Job Summary: We are looking for a Tech Support Assistant to provide daily IT support for end-users, assisting in troubleshooting hardware and software issues, setting up equipment, and ensuring smooth operation of IT systems. This is a 6-month contract role suitable for individuals with basic IT knowledge and a proactive, service-oriented mindset.
Key Responsibilities
- Provide first-level IT support for desktops, laptops, printers, and other peripherals.
- Assist in the installation and configuration of operating systems, applications, and software updates.
- Handle basic network troubleshooting (e.g., internet connectivity, IP conflicts).
- Support user onboarding/offboarding, including account setups and hardware issuance/returns.
- Maintain inventory of IT assets and ensure proper tagging and documentation.
- Log and track support requests through the internal ticketing system.
- Escalate complex issues to senior IT staff or vendors when necessary.
- Assist with basic AV and video conferencing setup as needed.
- Perform other IT administrative tasks as assigned.
Requirements:
- Nitec, Higher Nitec, or Diploma in Information Technology or related field.
- 01 year of experience in IT support or desktop support roles.
- Basic knowledge of Windows OS, MS Office, and common IT troubleshooting procedures.
- Good communication and interpersonal skills.
- Team player with a willingness to learn and take initiative.
- Able to commit to the full 6-month contract.
How To Apply
Simply submit your application by clicking the Apply link.
Siti Zuriana Bee D/O Mohamed Yusoff (EA Personnel Reg. No.: R23112335)
EA License No: 08C5248
Please Indicate The Below Information In Your Resume
- Current & Expected Salary
- Reason(s) for leaving
- Notice Period / Availability to commence work
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