Tech Risk Learning and Development Program Manager

The Job

It will be a 12 months contract role, subject to extension and conversion.
Located at Changi Business Park

You will lead / support efforts to scale and shape a comprehensive learning ecosystem that embeds a strong Tech Risk mindset across our technologist population. You will lead / support the design, delivery, and continuous enhancement of trainings, scenario-based modules, peer-learning forums, and digital-first campaigns in alignment with the Tech Risk Culture (TRC) framework. You will also be responsible for in-house creative execution and copywriting of related internal communications, translating complex risk concepts into engaging multimedia assets without reliance on external creative agencies.

Key Responsibilities

1. Curriculum Strategy & Design
- Core Tech Risk Culture Content: including Tech Risk Culture Statement & Behaviours, Red Lines, Accountability Framework, Tech Risk KPIs, RISE Framework, 3 Lines of Defence, etc.
- Scenario-Based Learning: Lead / support development and rollout of Tech Risk case-study modules.
- Tech Risk Culture Training: Support the content development or refresh with a focus on Tech Risk topics.

2. Delivery & Execution
- Directed Unit Learning: Partner with Tech Unit leads to tailor ongoing, role-based learning (e.g. Workplace Hygiene, Desired Behaviours, Risk Appetite, Accountability & Ownership) and track completion.
- Social & Peer Learning: Curate and facilitate monthly incident-based learning sessions, turning real-world case studies into collaborative knowledge exchanges.

3. Digital & Campaign Management
- E-Learning & Gamification Platform: Leverage gamification engine and e-learning authoring tools to deploy digital learning at scale and measure platform engagement.
- In-House Creative Production: Independently design, develop, and deploy a wide range of visual and multimedia communication assets (e.g., eDMs, digital signage / lift banners, infographics, SharePoint / microsite content, and short-form videos).
- Copywriting: Draft compelling, jargon-free, and behaviourally informed copy for internal campaigns, newsletters, and leadership talking points that resonate with a highly technical audience.
- Internal Marketing: Support marketing and communications campaigns to reinforce key learnings and call out desired risk behaviours.

4. Measurement & Continuous Improvement
- KPI Tracking: Define and monitor adoption, knowledge-retention, and behaviour-change metrics across all learning streams.
- Feedback Loops: Solicit learner feedback, conduct periodic content audits, and refine modules iteratively to stay aligned with evolving Tech Risk Culture priorities.

Qualifications & Experience

- 10+ years in corporate Learning & Development, Internal Communications, or equivalent.
- Proven track record designing and scaling adult learning programs - especially scenario-based, behavioural science-informed, and risk-related curriculum.
- Good working knowledge of digital learning tools: LMS platforms, gamification engines, e-learning authoring software (e.g., Articulate Storyline), email-marketing systems, and intranet content management systems (e.g., SharePoint).
- Experienced in Corporate Communications, Internal Comms, or Digital Marketing, with a strong portfolio demonstrating self-produced visual and written campaigns.
- Good understanding of risk frameworks (3 Lines of Defence, RISE, KPIs) and change management best practices.
- Strong stakeholder management skills comfortable partnering with senior technologists, risk leaders, and sponsors.
- Hands-on proficiency with creative design and multimedia tools (e.g., Adobe Illustrator, Photoshop, Canva, Figma, or video editing software).
- Excellent copywriting and editorial skills, with the ability to adapt tone and voice for different internal channels and leadership personas.
- Experience in applied behavioural science or equivalent would be an advantage.

Areas of Expertise
Change Management
Design/Create Training Material
Human Resources
Project Management
Training/Education
Soft Skills
Advanced Communication Skills
Analysis and Synthesis
Meeting Facilitation

Core Competencies
- Strategic Learning Design: Translate complex risk concepts into compelling, bite-sized learning experiences.
- Creative Execution & Storytelling: Ability to independently craft visually appealing and engaging narratives. Skilled at using visual design and storytelling as tools to reduce friction-cost and cognitive load for the learner.
- Behavioural Science Application: Leverage nudge techniques, scenario realism, and social proof to drive mindset shifts.
- Data-Driven Mindset: Use analytics and learner feedback to continuously optimize content and delivery.
- Collaborative Leadership: Build high-performing L&D teams and foster cross-functional partnerships.
- Change Advocacy: Act as a visible champion for Tech Risk Culture, inspiring technologists to own and sustain safe practices.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [Confidential Information]
• Only shortlisted candidates will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385