To manage and guide a team of technicians and senior technicians to perform vehicle service & repair with excellent quality, minimize turnaround time and increase productivity to meet customer's requirements.
Ensure high standard of workmanship in order to avoid comeback job.
Have experience in trouble shooting technical problem by using electronic diagnostic tools
Perform service and repairs of vehicles if necessary
To be able to advice on the repair status of each vehicles to Supervisor.
Assists to carry out quality check on completed vehicles,
Performs trouble shoot and fault diagnostic on vehicles raised by the team.
To test drive vehicles after repair when necessary
To supervise and optimize the use of spares parts by the team.
To ensure all works are carried out in accordance with the safety and housekeeping requirements set by the company.
To assist Customer Service Advisors in providing the quotation for the repair works.
To prepare reports and make recommendation to management on daily operations