Team Leader, Client Services & People Delivery

Team Leader, Client Services & People Delivery

Lead People. Build Client Relationships. Deliver Results.

At Alphaeus, we connect great talent with opportunities that help businesses grow. As a Singapore-based technology solutions company, we support clients across cloud, cybersecurity, software engineering, digital transformation, infrastructure and enterprise technology.

We're looking for a Team Leader, Client Services & People Delivery to manage client relationships, lead manpower delivery and ensure our people and projects are well supported.

Your Role

• Be the key point of contact for assigned clients and build strong working relationships.
• Understand client workforce needs and ensure timely manpower fulfilment.
• Work closely with Recruitment to manage hiring, including high-volume and mass recruitment when required.
• Oversee onboarding, deployment, replacements and workforce transitions.
• Monitor manpower status, service levels and operational performance.
• Work with HR Operations to resolve employee and workforce matters.
• Identify service gaps and proactively address client and operational issues.
• Prepare and share regular account and performance updates.
• Partner with Business Development to identify opportunities to grow and retain client accounts.
• Lead and collaborate with internal teams to deliver a smooth client and employee experience.

What We're Looking For

• Degree or Diploma in any discipline.
• 5+ years of experience in recruitment, client services, workforce management or a related role, with at least 2 years of supervisory experience.
• Strong client engagement and communication skills.
• Excellent interpersonal and relationship-building abilities.
• Good negotiation and coaching skills.
• Resourceful, adaptable and comfortable working in a fast-paced environment.
• A positive, driven team player who enjoys solving problems and making things happen.

Why Join Us

A hands-on leadership role where you'll have direct client exposure, team leadership and ownership of people delivery with the opportunity to build strong partnerships and make a real impact.

Ready for your next leadership opportunity Come grow with Alphaeus.