Team Lead, Solutions Consulting

WHAT WE'RE LOOKING FOR

Braze is looking to hire a Team Lead on our Solutions Consulting team for our Asia-aligned Sales team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Team Lead, Solutions Consulting role is a hands-on player-coach which includes being the primary Solution Consultant in opportunities, and managing and hiring Solutions Consultants across Braze's diverse industry verticals, customer types, and geographic markets. This Team Lead will head up our Asia Solutions Consulting team.

This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze's sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, and hone your people-management skills all while demonstrating and practising a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.

The role requires some travel, at most 50% at peak times, and is based in our Singapore office.

WHAT YOU CAN EXPECT

• Collaboration! Complete support of your teammates across all departments and a real get it done attitude for our customers.

• Intellectual Curiosity - Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.

WHO YOU ARE

• People say you're a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.

• You're known for being a team player. We just can't emphasize this enough.

• You multitask, juggle and manage priorities like its second nature.

• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.

• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.

• You have domain knowledge of three or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).