Team Lead, Premier/Priority Banking

Team Lead, Premier/Priority Banking

We are partnering with a reputable international bank to hire a Team Lead within their Priority Banking team. This role will oversee a team of client service managers ensuring seamless day-to-day operations and a high standard of client servicing for affluent client portfolios.

What You'll Be Doing

• Lead and manage a team of 4–5 client service managers, driving service quality, productivity, and team performance
• Oversee daily client servicing activities, including account maintenance, transaction processing, and client instruction handling
• Act as the key escalation point for client queries and operational issues
• Partner closely with Relationship Managers to support client engagement and ensure timely execution of requests
• Ensure compliance with internal policies and regulatory requirements, including KYC/AML standards

What We're Looking For

• Experience in Priority Banking as an RM
• Prior leadership or supervisory experience preferred
• Strong understanding of banking products (e.g. deposits, investments, basic wealth products)
• Familiarity with KYC, AML, and operational processes

Feel free to reach out to me at [Confidential Information] and we can have a confidential chat or apply through this listing.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R24121689 | Desiree Low Sher Rae