Tea Barista
- Posted 5 days ago
- Be among the first 10 applicants
Job Description
Duty & Responsibilities:
- Greeting customers in a friendly manner and manage customers queries
- Prepare beverages according to standardized recipes and customer preferences
- Utilize proper brewing techniques and equipment to ensure the quality
- Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
- Prepare drinks by following the prescribed recipes and preparation techniques
- Ensure knowledge of menu and products
- Accurately process customer orders, handle cash and electronic payments
- Act in compliance to operational policies and procedures
- Communicate customer feedback to managers and recommend new menu items
- Maintain cleanliness and sanitation standards in the tea barista area to meet the requirements of Health & Safety and Hygiene Protocol
- Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies, handling stock delivery upon arrival as needed and communicating inventory needs to management
- Handle daily administrative tasks related to outlet operations
- Responsible, highly motivated and proactive individual with regular and punctual attendance
- Prior working experience as a Barista or in a similar customer service role is preferred
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Basic math skills for processing payment and handling cash transactions
- Able to work and collaborate as a team to achieve outlet targets
- Flexibility to work various shifts, work evening, weekends, and holidays as needed
More Info
Key Skills
About Company
Skills:
Direct Customer Interaction, Work in A Fast Paced Environment, Customer Service, F&B Operations, Multitasking, Team Player, Positive Attitude, Preparation, Welcoming Guests, Managing Daily Operations, Passionate
Skills:
Inventory Control, Pos, Store Maintenance, Customer Service, Beverage Preparation, Cashiering
Skills:
Cashiering, Beverage preparation, Inventory and stocking, Store Operations, Cleanliness and organization, Customer service
Skills:
Customer service, Basic math skills, Brewing techniques, Sanitation standards
Skills:
Brewing techniques, Sanitation standards