Search by job, company or skills

TD Business Impact Office – Support Analyst

AIA Group
1-3 Years
Singapore
  • Posted 2 days ago
  • Be among the first 10 applicants

Job Description

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

So if you believe in inspiring a better future, read on.

About the Role

The Business Impact Office (BIO) supports Tied Distribution by driving initiatives that improve agent productivity, business activity, and growth outcomes through lead generation, Life in Group (LIG), and worksite marketing programmes.
The BIO Analyst supports the execution of BIO initiatives through data management, reporting, programme coordination, stakeholder support, and operational administration to ensure the effective delivery of business objectives.

1. Data Management & Reporting

  • Perform regular data uploads and maintenance for assigned programmes,eg.NASA,workwellleads
  • Extract,consolidate, andvalidatedata from approved systems to support BIO programmes (e.g. lead generation, LIG, worksite initiatives).
  • Prepare and update recurring reports, dashboards, and trackers to support program monitoringand management updates.
  • Ensure data accuracy, version control, andtimelydistribution of reports.
  • Prepare management reports, presentation materials, and programme updates for internal stakeholders

2. Programme Administration & Operational Support

  • Support administrative, budgeting, planning, and execution activities for programmes and events, ensuring cost effectiveness and adherence to allocated budgets.
  • Ensure that all relevant documentation and risk assessments are in place when dealing with external vendors and customers
  • Liaise with internal stakeholders to support programme implementation, data clarification, and issue resolution.

3. Events & Engagement Support

  • Support the planning and execution of BIO events, campaigns, and engagement activities, including coordination with internal stakeholders and vendors.
  • Develop and update sales aids & marketing materials as required.
  • Support special projects and initiatives aligned with the Company's strategic priorities, including digitalisation, customer-centricity, lead generation, and business growth

4. Helpdesk Support

  • Manage programme enquiries through the BIO helpdesk and inbox, including logging, tracking, responding to routine enquiries, and escalating complex issues when required

Requirements

  • 1-3 years of experience in operations, reporting, business support, administration, programme coordination, or data-related roles.

  • Experience in the insurance, financial services, or sales support environment is an advantage.

  • Strong attention to detail with a high level of accuracy.

  • Proficient in Microsoft Excel, PowerPoint, and reporting tools.

  • Comfortable working with data, reports, and spreadsheets.

  • Structured, organised, and able to manage multiple priorities.

  • Strong follow-up discipline and sense of accountability.

  • Good interpersonal and stakeholder management skills.

  • Willingness to learn and thrive in a fast-paced environment.

  • Knowledge of Power BI, Power Automate, or data visualisation tools would be advantageous.

About Company

Job ID: 153228769

Last Updated: 28-08-2026 10:48:07 PM
Homejobs in SingaporeTD Business Impact Office – Support Analyst
Beware of Scammers

We don’t charge money for job offers

Know More