TCM SUPERVIOSR

Key Responsibilities

• Manage and oversee daily clinic operations, including front desk and patient flow
• Coordinate appointment scheduling and ensure efficient service delivery
• Supervise and support clinic staff, including training and performance monitoring
• Assist TCM physicians in operational and administrative matters
• Handle patient inquiries and provide quality customer service
• Maintain inventory of herbs, medication, and clinic supplies
• Monitor clinic performance, including revenue and operational costs
• Ensure compliance with regulatory requirements, including guidelines from the Traditional Chinese Medicine Practitioners Board
• Support marketing initiatives and patient engagement efforts

Requirements

• At least 2 years of relevant experience in clinic, healthcare, or wellness operations
• Strong organizational and leadership skills
• Good interpersonal and communication skills
• Ability to multitask in a fast-paced environment
• Proficiency in English ability to communicate in Chinese is an advantage

Skills Required

• Operations Management
• Customer Service
• Team Leadership
• Administrative Management
• Inventory Control