Core Responsibilities:
- Work as part of Taxi Coordination Team to ensure the smooth operations of Taxi stands in the terminals including managing a continuous supply of taxis towards the taxi stands and directing taxis to individual taxi bays, seamless coordination between Taxi stands, and smooth allocation of passenger to taxi based on First-in First Out principal.
- Perform the assigned role (DG, RM, TSC, QM) according to the established SOP.
- Manages and control the passengers flow at the taxi queuing area.
- Compliance to SOP and Safety Standards when assisting passenger.
- Any other duties as assigned by management.
Periodic Duties:
- .Suggest alternate transport mode to passenger.
- .Taxi diversion to other terminals / Taxi stands.
- .Attend to enquiries of passenger.
Job Specifications (Qualifications/Experiences):
- Understand basic written/spoken English and/or a secondary working language.
- Customer-service oriented with good communication skills.
- Neat and presentable.
- Adaptable to change and a good team player.
- Comfortable to operate in a fast-paced environment.
Fixed Shift:
Timing:
6.30am - 2.50pm
2.10pm - 10.30pm
10.20pm - 6.40am
