Job Description
The Colleague Experience Group (CEG)—Amex's Human Resources function—is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG's vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.
How will you make an impact in this role
As a Talent Acquisition Partner at American Express, you'll play a strategic role in delivering end-to-end recruitment across the Singapore market, with a strong focus on technical hiring. You'll partner closely with Hiring Leaders to attract, engage, and hire exceptional talent - ensuring every interaction reflects the quality, energy, and care of the American Express brand.
This role is ideal for a proactive recruiter who thrives on building relationships, driving process excellence, and creating outstanding candidate and stakeholder experiences.
Responsibilities
- Formulate sourcing strategies and proactively maintain talent pipelines to deliver strongly against hiring needs of the American Express Global Decision Science Centre of Excellence
- Lead the full recruitment lifecycle from strategic hiring discussions and direct sourcing through to interviews, offers, and onboarding — with key focus on sourcing for technical talents (Agentic, Multi-modal, Generative AI, LLM Application development, Engineering, R&D etc)
- Co-lead the hiring for Summer Internship Program across all Lines of Business in Singapore market and facilitate Campus engagements in local universities (career fairs, talks, hackathon, etc)
- Collaborate effectively with key business unit stakeholders and cross-functional partners (eg, International Colleague Strategic Partners, Comp & Total Rewards, Colleague Labor Relations)
- Be a trusted partner to Hiring Leaders in understanding business needs, providing market insights, and driving pragmatic hiring decisions
- Partner with Talent Acquisition Manager, Singapore to enhance overall delivery of recruitment within the market by elevating candidate and Hiring Leader experience through data-driven insights
- Champion operational excellence by leveraging recruitment technology and ensuring process alignment to Global guidelines & standards
Qualifications
- Strong communication, collaboration, and stakeholder management skills
- Proven experience managing end-to-end recruitment in a fast-paced environment
- Ability to balance multiple priorities and deliver high-quality results
- Skilled at using recruitment tools and data to drive decisions and improve efficiency
- Confident decision-maker with sound judgment and attention to detail
- A true team player who enjoys working in partnerships across the Colleague Experience Group and business teams
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
