Tagetik CCH & Hyperion Support engineer.

Description:

POSITION OVERVIEW :

Application Support Analyst( Tagetik & Hyperion)

POSITION GENERAL DUTIES AND TASKS :

Tagetik: Tagetik CCH, SQL Linux, Shell scripting. Hyperion: Hyperion Financial Management, Essbase, Hyperion FDQM, SmartView. Windows Batch Scripting. Skillset Technically competent in Tagetik CCH, SQL & Hyperion Modules such as Hyperion Essbase, Hyperion Financial Management & FDM, SmartView. Technically competent in Unix/Linux/Windows, MS SQL, JBoss, Batch & Shell scripting. Up to 7+ years of IT experience & 5+ application development/support Last 3 years of relevant experience in banking/financial services industry Strong experience in banking/financial services industry Demonstrable analytical skills with deep knowledge Production Support Environment. Incident, problem, and service Outage management experience is Plus. Good Communication and Articulation Skills.

Roles/Responsibilities

Responsible to provide BAU support for ensuring system availability and provide support for applications like Tagetik CCH, Hyperion modules - HFM, FDQM, Essbase. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables. Support diverse jurisdictions comprising of SG, MY, CN, International Fine tune applications and systems for high performance and higher volume throughput Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards. Respond on time to the queries raised by various business units. Perform impact analysis of enhancements/projects that will impact supported systems. Participate in Disaster Recovery and Business Continuity exercises. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment. Have a quality mind-set with prevention attitude to attain zero defects Able to support SIT/UAT/PROD/DR deployment, with DevOps Able to support relevant software/platform/database upgrade for the systems. Work with various clusters (Infra, DBA, Network, Data Centre) and coordinate whenever any production issue & Batch recovery.