Lead the end-to-end delivery, implementation, and configuration of enterprise IT infrastructure projects according to customer requirements outlined in technical proposals.
Engage directly with clients to gather technical requirements, provide deployment recommendations, and ensure project scope aligns with business needs.
Collaborate with internal teams, end users, clients, suppliers, and stakeholders throughout the project lifecycle.
Provide regular project reporting and risk/issue escalation to the project manager and senior stakeholders.
Work closely with product principals (e.g., Dell, HPE, VMware, Microsoft) to troubleshoot, resolve deployment challenges, and validate solutions.
Design, deploy, and configure enterprise storage systems, virtualization platforms (VMware/Hyper-V), and Windows/Linux servers across multi-site environments.
Conduct system acceptance testing, performance validation, and security compliance checks prepare comprehensive technical documentation and runbooks for client handover.
Serve as the technical escalation point for complex implementation issues across multiple concurrent projects.
Provide knowledge transfer and mentoring to junior engineers, ensuring project continuity and skills development within the team.
Support pre-sales teams by providing technical input on solution feasibility, deployment timelines, and resource planning.
Requirements:
Strong hands-on expertise in enterprise Storage, Virtualization, Windows, and Linux Server Implementation.
Additional knowledge of networking, backup solutions, and security frameworks is an advantage.
Degree / Diploma in IT / Computer Studies or equivalent.
3 to 6 years of relevant experience in systems and/or network engineering, with proven track record of handling complex, large-scale deployments.
Demonstrated ability to manage multiple projects, stakeholders, and vendors in a fast-paced environment.
Strong communication skills with the ability to present technical solutions to both technical and non-technical stakeholders.
