Systems Engineer - Kubernetes, Docker (Application Maintenance / Support)

Key Responsibilities:

. Provide application L1/L2 support and system checks (CPU, disk usage, logs, services)

. Troubleshoot and resolve system and application issues, and provide on-site technical support to ensure timely resolution and minimal disruption to business operations

. Monitor application health and system alerts, escalating issues as needed

. Log incidents and service requests in the ticketing system, ensuring timely resolution

. Coordinate with L3 teams and vendors for issue escalation and follow-up

. Perform routine maintenance tasks, such as application updates, patching, and backups

. Maintain clear documentation of issues, fixes, and procedures

. Participate in system testing, deployment, and post-deployment support activities

. Assist in user access management and configuration tasks

Ideal candidate should have/ possess:

. Diploma/Degree in Electrical Engineering, Computer Science, Communications Engineering or equivalent

. Minimum 2 years in application maintenance, support or server infrastructure setup

. Experience participating in Kubernetes cluster projects, with proficiency in using relevant commands to check application logs

. Experience with at least two of the following Virtualization Technology/Platforms: VMware, Xen, KVM, OpenStack, Cloud Stack, Azure Stack

. Experience with cloud orchestration, configuration management and auto-scaling techniques

. Thorough knowledge of networking, routers, switches, and WiFi setup

. Hands on experience in deploying ceph using different file system such as object storage, rbd, cephfs storage

. Good knowledge of storage technologies, such as NAS, SAN, SDS

. Experience with automation tools such as Salt/Chef/Puppet/Ansible

. Experience with load balancing setup for TCP/IP, HTTP, DNS, routings.

. Experience in using software version control

. Knowledge of IT security standards, for instance from CIS or IM8.

. Experience in IT security policy management and enforcing IT security

. Knowledge of computer hardware components and ability to restore faulty servers to working condition.

. Experience in coding or scripting languages such as bash, windows batch script, powershell, perl, python, etc.

. Ability to install, use and configure various Linux Operating Systems, such as Redhat, Ubuntu, CentOS.

Experience in system installation planning, execution, routine

Kshama

Registration No. / Unique Entity Number: 199801439D

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