WHAT WE OFFER
- Career Development
- Located in Singapore
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here:
ABOUT DEMATIC
Dematic is at the forefront of integrated logistics and material handling industry. We design, build and deliver innovative cutting-edge automation solutions that power the supply chains of some of the most innovative companies worldwide.
Headquartered in Atlanta, Dematic is a member of KION Group, one of the world's leading suppliers of industrial trucks and supply chain solutions. We are a global leader with 11,000 employees worldwide and a growing presence in Asia, Middle East and Africa. We offer a collaborative and supportive work environment where you can learn from industry experts within a close-knit team.
WHY JOIN US
We are seeking a talented Systems Consultant to join our Singapore team. In this role, you will play a critical part in shaping and delivering highquality warehouse automation solutions for our customers. You will be responsible for analysing customer requirements, developing system concepts, preparing functional designs, and applying Systems Engineering methodologies to ensure our solutions are technically robust and operationally effective.
You will work closely with crossfunctional teams-across Engineering, Sales, Software, Controls, and Project Management-to ensure alignment throughout the solution lifecycle and to support successful project outcomes. Your contributions will be key to establishing and maintaining the technical baseline of our proposed and delivered solutions.
Join our dynamic team in Singapore and make a meaningful impact in the fastgrowing Material Handling and Automation industry!
WHAT YOU WILL DO IN THIS ROLE:
- Audit customers existing operations, understand their current and future challenges and develop design levels and documentation to capture solution requirements
- Analysis of customer data to establish design level and identify opportunities
- Identify suitable concepts and solutions to meet customer needs and develop models to evaluate options
- Identify and develop preferred options which best meet the customer's requirements and are within our capabilities to deliver
- Use of simulation tools to validate solutions and test sensitivities
- Review of RFP/tender documentation
- Preparation of proposals and documentation in a timely manner
- Preparation of systems Description of Operation
- Keep abreast of Dematic products, solutions and software and those of our competitors
- Assist sales with the preparation and delivery of customer presentations
- Manage any consultancy projects to meet deliverables and customer expectations within budget
- Assist sales and guide the customer through the solution development process and help build strong customer relationships and company credibility
- Ensure preparation and submission of proposals and support documentation in a timely manner
- Exercise sound commercial judgement
- Liaise internally with the regional and international Dematic Systems Sales and Sales Support teams
- Foster and develop relationships with market partners
- Facilitate a smooth handover of new projects from sales to operations
- Participate in initial project workshops and review software functional specifications to ensure delivery to expectations
- Audit project implementations to measure performance against expectations
WHAT WE ARE LOOKING FOR:
- PHD or Post Graduate, Tertiary qualified in an engineering or scientific discipline
- International working experience
- Industry product and application knowledge in Logistics
- Experience with the application of Automation
- Experience in managing a consultative selling process
- Ability to engage and influence customer stakeholders up to General Management level
- Skilled in Simulation and the use of Simulation software packages
- Ability to analyse and interpret
- Ability to logically solve problems, think laterally and demonstrate initiative
- Ability to understand and explain technical concepts and solutions
- Strong verbal and written communication skills
- Strong customer focus and relationship skills
- Strong commercial acumen
- Positive and enthusiastic attitude with a high level of commitment and determination
- Customer service and satisfaction mindset
- Collaborative team player
- Willingness to travel
