Systems Analyst

. Provide day-to-day support for Netsuite ERP users across departments (Finance, Sales, Operations,

Productions, etc.).

. Troubleshoot and resolve system issues, errors, and user-reported problems.

. Monitor system performance and ensure data integrity.

. Collaborate with business users to gather requirements and translate them into system solutions.

. Analyze existing workflows and recommend improvements using NetSuite capabilities.

. Maintain and configure NetSuite modules including Financials, Inventory, Order Management, and CRM.

. Manage user roles, permissions, and access controls.

. Support regular system updates and testing.

. Develop and maintain saved searches, reports, and dashboards.

. Ensure accurate and timely reporting to support business decision-making.

. Create and maintain user guides, SOPs, and training materials.

. Conduct training sessions for new users and system updates.

. Support ERP-rated projects such as new module rollouts, integrations, and process automation.

. Assist in UAT (User Acceptance Testing) and post-implementation support.

. Bachelor's degree in Information Systems, Computer Science, Business, or related field.

. 5 years of experience in ERP support, preferably with NetSuite.

. Netsuite Admistrator or Suite Foundation certification is preferred.

. Strong understanding of NetSuite ERP modules and configuration.

. Analytical mindset with strong problem-solving skills.

. Excellent communication and interpersonal skills.

. Ability to manage multiple tasks and priorities in a fast-paced environment.

. Familiarity with SuiteScript, SuiteFlow, or SuiteAnalytics is a plus.

. Knowledge of SAP will be advantage.

. 5 days work week.

. Transport provided at Jurong East and Woodlands MRT station.