System Implementation Engineer
Responsibilities
- Lead the end-to-end delivery, implementation, and configuration of enterprise IT infrastructure projects according to customer requirements outlined in technical proposals.
- Engage directly with clients to gather technical requirements, provide deployment recommendations, and ensure project scope aligns with business needs.
- Collaborate with internal teams, end users, clients, suppliers, and stakeholders throughout the project lifecycle.
- Provide regular project reporting and risk/issue escalation to the project manager and senior stakeholders.
- Work closely with product principals (e.g., Dell, HPE, VMware, Microsoft) to troubleshoot, resolve deployment challenges, and validate solutions.
- Design, deploy, and configure enterprise storage systems, virtualization platforms (VMware/Hyper-V), and Windows/Linux servers across multi-site environments.
- Conduct system acceptance testing, performance validation, and security compliance checks prepare comprehensive technical documentation and runbooks for client handover.
- Serve as the technical escalation point for complex implementation issues across multiple concurrent projects.
- Provide knowledge transfer and mentoring to junior engineers, ensuring project continuity and skills development within the team.
- Support pre-sales teams by providing technical input on solution feasibility, deployment timelines, and resource planning.
Requirements
- Strong hands-on expertise in enterprise Storage, Virtualization, Windows, and Linux Server Implementation.
- Additional knowledge of networking, backup solutions, and security frameworks is an advantage.
- Degree / Diploma in IT / Computer Studies or equivalent.
- 3 to 6 years of relevant experience in systems and/or network engineering, with proven track record of handling complex, large-scale deployments.
- Demonstrated ability to manage multiple projects, stakeholders, and vendors in a fast-paced environment.
- Strong communication skills with the ability to present technical solutions to both technical and non-technical stakeholders.
