System Engineer
Job Summary
We are looking for a Systems Engineer to help build out, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security.
Responsibilities
- Deliver system support, maintenance, and troubleshooting to resolve IT technical issues, ensuring continuous infrastructure availability and performance.
- Lead project implementation activities including planning, testing, and commissioning to deploy infrastructure solutions effectively.
- Develop and maintain comprehensive documentation, test plans, service reports, and Root Cause Analysis (RCA) to support operational excellence.
- Prepare, update, and communicate regular project status updates to stakeholders to ensure transparency and alignment.
- Apply strong networking skills to configure firewalls, switches, and troubleshoot WAN, LAN, VLAN, DNS, DHCP, and IPsec issues to maintain secure and reliable network operations.
- Utilize knowledge of Windows Server OS and MSSQL databases to support system stability and data management.
- Collaborate with team members to integrate cloud technologies and adhere to IT security policies, enhancing infrastructure resilience.
- Employ basic understanding of IP Telephony and VoIP systems (TCP, UDP, RTP) to support communication infrastructure as needed.
- Work independently with minimal supervision, demonstrating resourcefulness and passion to meet operational goals
Required competencies and certifications
- Diploma or Degree in Information Technology, Telecommunication, Computer Science, or equivalent
Preferred competencies and qualifications
- Familiarity with cloud technologies and IT security policies to enhance infrastructure security and scalability.
- Basic knowledge of IP Telephony and VoIP systems (TCP, UDP, RTP) to support communication technologies
