System Engineer

Job Summary:

We are seeking a skilled and proactive System Engineer with team leadership capabilities to manage and support our Windows and Intel-based systems. The ideal candidate will not only ensure the stability, security, and performance of our infrastructure but also lead a small team of engineers, providing guidance, mentorship, and coordination across projects. This role requires balancing hands-on technical expertise with leadership responsibilities to deliver reliable IT services in collaboration with cross-functional teams.

Key Responsibilities:

1. Technical Leadership & Team Management

• Lead and mentor a team of system engineers, fostering skill development and knowledge sharing.
• Assign tasks, monitor progress, and ensure timely delivery of projects and incident resolutions.
• Act as the escalation point for complex technical issues.
• Conduct regular team meetings, performance reviews, and provide constructive feedback.

2. Systems Administration & Infrastructure Management

• Manage and upgrade Windows servers (in-place and migration).
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Troubleshoot hardware/software issues across Intel-based platforms, especially Lenovo hardware.
• Perform monthly OS patching and application upgrades across both Linux and Windows enviroments
• Deploy and manage virtual environments using VMware/Nutanix technologies.
• Manage NAS storage and iSCSI solutions.
• Oversee VM deployments and day-2 operations.
• Perform capacity upgrades (scaling up/scaling out).

3. Security & Compliance

• Implement security best practices and remediate vulnerabilities from monthly scans.
• Manage Commvault backup solutions and Trend Micro Deep Security.
• Ensure compliance with yearly audits (Host Compliance Report, ASA).

4. Collaboration & Documentation

• Collaborate with application teams to support incidents and projects.
• Maintain accurate documentation for systems, configurations, and processes.
• Oversee ITSM inventory management and asset tracking.
• Coordinate patches and upgrades during approved maintenance windows, including on-call support.

5. Additional Skills

• Familiarity with Linux/Unix systems is a bonus.

Qualifications:

• Education: Bachelor's degree or Diploma in Computer Science, Information Technology, or related field (or equivalent experience).
• Experience: Several years of hands-on experience managing Windows Server environments (2016, 2019, 2022).
• Familiarity with Active Directory, DNS, DHCP, and Group Policy management.
• Experience in regulated environments.
• Proficiency in virtualization technologies (VMware, Nutanix).
• Experience with backup/recovery tools (Commvault, NetBackup).
• Knowledge of patch management tools (BMC, WSUS).
• Prior experience leading or mentoring a small technical team preferred.
• Certifications:
• Microsoft certifications (MCSA, MCSE) preferred.
• VMware (VCP) or Nutanix certifications are a plus.
• ITIL Foundation.
• Linux Certification (RHEL, RHCSA, RHCE or equivalent)
• Soft Skills:
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork abilities.
• Ability to prioritize tasks and work effectively under pressure.
• Proven leadership and mentoring skills.

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