Job Duties:
- Provide L1/L2 application and system support, including monitoring CPU, memory, logs, and services.
- Troubleshoot and resolve system, application, and infrastructure issues to minimize downtime.
- Perform routine system checks, updates, patching, and backups.
- Monitor application health, respond to alerts, and escalate issues to L3 teams or vendors as required.
- Manage incidents and service requests via ticketing system, ensuring timely closure.
- Assist in system testing, deployment, and post-deployment support.
- Maintain accurate technical documentation, issue logs, and resolution procedures.
- Support user access management, system configuration, and security enforcement.
- Participate in Kubernetes/Docker cluster operations, including log monitoring and troubleshooting.
- Collaborate with cross-functional teams to ensure system stability, scalability, and compliance.
Job Requirements:
- Diploma/Degree in Electrical Engineering, Computer Science, Communications Engineering, or equivalent.
- At least 2 years experience in application maintenance, system support, or server infrastructure setup.
- Proficiency with Kubernetes and Docker, including experience in managing application logs.
- Experience with virtualization platforms (e.g., VMware, Xen, KVM, OpenStack, CloudStack, Azure Stack).
- Familiarity with cloud orchestration, configuration management, and auto-scaling techniques.
- Strong knowledge of networking, load balancing (TCP/IP, HTTP, DNS), and WiFi setup.
- Experience with storage technologies (NAS, SAN, SDS, Ceph file systems such as RBD, CephFS).
- Hands-on experience with automation/configuration tools (Salt, Chef, Puppet, Ansible).
- Proficiency in scripting/coding (e.g., Bash, PowerShell, Python, Perl) and Linux OS administration (RedHat, Ubuntu, CentOS).
- Knowledge of IT security standards (CIS, IM8), policy management, and hardware/server restoration.
To Apply, please kindly email your updated resume to
Regret to inform that only shortlisted candidates will be notified.
CEI: R25127749
EA License: 14C7275
