System Analyst

Job Title: System Analyst

SKILLS REQUIRED

Good understanding of digital banking products and system interactions

Extremely detail-oriented

Understands the business requirements and has the ability to translate high-level requirements into detailed documentation within the organisation's context

Ability to evaluate and analyse existing technical system interactions, and uncover areas for improvements

Ability to envision and design end to end system solution design keeping an eye on the details

Ability to analyse / identify how a process design change might impact downstream system interactions

Ability to gather critical technical information from meetings with various stakeholders and producing useful technical documentation

Ability to communicate and clarify system / technical requirements with developers, testers and other key stakeholders from business, operations and technology functions

Ability to identify and clearly document system dependencies

Excellent technical / documentation / analytical skills

Ability to work in an Agile delivery environment adopting agile behavior and tools

Ability to develop, review and update project plans, resources, budgets and timeframes.

Drive the data, design and solution discussions with vendor, technology team and user groups.

Directly lead and manage a team of technical teams comprising developers, technical analysts with focus on

delivering banking systems and solutions

Responsible for the successful execution and technical delivery of projects that meet scope, timeline and budget

Stakeholder and relationship management, including escalation, expectation, conflict, scope changes

Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs and to progress these ideas from concepts to working solutions

Plan project efforts to upgrade, enhance and maintain systems at supported release levels

Identify and raise risks and issues affecting the project, including financial or operation and proactively managing them, with timely escalation to relevant parties where necessary.

Drive the testing strategy and manage the testing cycles, ensuring all critical and high defects are resolved within the testing cycle.

Manage relationships across all business lines and with external parties, ensuring timely delivery of assigned activities.

Organise and chair governance meetings, including preparation of meeting materials and minutes.

Ensure work deliverables are in compliance with bank policies and regulatory requirements.

Directs the offshore squad in making day-to-day decisions and conflict resolution

PREFERRED EXPERIENCE

Strong record of deliveries in Digital Banking solution

At least 1 year of experience in driving technical / system requirements lifecycle - From abstract product vision all the way to detailed system / technical requirements

Strong business and technology knowledge on Consumer banking products and services such as Retail and consumer Banking, Credit/Debit Cards, ATM and Payment systems, Internet and Mobile Banking.

Able to verify that the user requirements are achievable and support business users during UAT and post-implementation phases.

Collaborate with IT teams to resolve issues. Work with Solution Architects and system teams to produce high quality deliverables.

Strong organisation skills and a clear communicator

Good understanding on technology stacks and architecture layers.

Experience in both Waterfall and Agile delivery (SCRUM).

Strong organizational and leadership skills.

Possess leadership skills, result oriented and requires minimal supervision

EDUCATION

Bachelor's degree/University degree in Computer Science, Engineering, or equivalent experience