Responsibilities:
- Ensuring system resilience through effective service recovery, disaster recovery (DR) testing, and root cause analysis (RCA) of incidents.
- Perform service recovery for Unix/Linux/Windows systems to ensure minimal downtime and business continuity.
- Conduct Disaster Recovery (DR) testing in coordination with business and infrastructure teams.
- Involved in Root Cause Analysis (RCA) investigations for critical incidents.
- Administer and maintain servers (Red Hat, AIX, Solaris, Windows) in production and DR environments.
- Provide 24x7 on-call support during assigned shifts and respond to severity 1 incidents under pressure.
- Collaborate with storage teams to troubleshoot SAN and NAS systems issues and incidents.
- Collaborate with NetBackup team for system backups and recovery.
- Worked with L1 in monitoring system performance and proactively address potential issues.
Experience/Skills:
- Unix/Linux/Windows Administrator with 6-7 years of hands-on experience in managing enterprise Unix/Linux/Windows environments.
- The ideal candidate will have strong expertise in Windows, Red Hat, AIX, and Solaris systems.
- Good understanding of enterprise storage solutions (IBM, EMC, Hitachi), NAS/SAN technologies, and NetBackup.
Technical Skills & Expertise:
- Operating Systems: Red Hat Enterprise Linux (RHEL), IBM AIX, Oracle Solaris, Microsoft Windows
- Storage Systems:SAN: IBM DS8000, EMC VMAX, EMC PowerMax 8000, Hitachi VSP, Huawei Dorado
- NAS: Dell EMC Isilon, Hitachi NAS Platform
- Backup Solutions: Veritas NetBackup
- Strong understanding of ITIL processes, incident management, and RCA methodologies
- Ability to work under pressure and manage critical incidents.
- Communicate effectively with stakeholders during high-impact incidents and recovery efforts.
- Openshift Container Platform (OCP) knowledge is a plus.
- VMWare knowledge is a plus.
Preferred Certifications:
- Red Hat Certified System Administrator (RHCSA) or Engineer (RHCE)
- Microsoft Certified Professional
