System Administrator (Ref 26273a)

Responsibilities
. Manage computing services and ensuring system availability and operational readiness.
. Implement software upgrades, security patches, hotfixes, and system enhancements.
. Set up and maintain user accounts, workstations, and desktop PCs, ensuring compliance with security policies on access control, encryption, and endpoint protection.
. Prepare and configure systems to support disaster recovery exercises and business continuity activities.
. Maintain IT security systems, documentation, SOPs, and configuration records in accordance with organisational and regulatory standards.
. Oversee inventory management and asset configuration for workstations, desktop PCs, and related IT assets.
. Handle Level 1, 2, and 3 support tasks, including troubleshooting incidents, resolving technical issues, and fulfilling service requests.
. Liaise with external vendors and service partners to diagnose and resolve IT problems efficiently.
. Support audit, compliance, and internal control initiatives, including system reviews and remediation activities.
. Monitor system performance, logs, and alerts to proactively detect issues and maintain system stability.
. Participate in system hardening initiatives and cybersecurity enhancement programmes.
. Provide technical support for system deployments, upgrades, and project implementations.

Requirements
. Diploma in Computer Science or Information System.
. Minimum 1 year of experience in system administration, handling & administration of windows 11 & desktop support.
. Adaptable to changes with a positive attitude.
. Ability to self-learn, acquire new skills and support new systems
. Self-driven and team player.

Licence no: 12C6060