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Manage and maintain company LAN/WAN network infrastructure.
Monitor system performance and ensure high availability and security.
Perform routine system maintenance, updates, and backups.
Troubleshoot hardware, software, and network issues.
Create and manage email accounts and system user accounts.
Assign and control user roles, permissions, and access rights.
Handle password resets and access-related support requests.
Ensure proper documentation of user access controls.
Maintain software inventory and asset records.
Monitor software licenses and coordinate renewals.
Install, configure, and update company applications.
Ensure compliance with software licensing policies.
Provide first-level technical support to staff.
Troubleshoot PCs, printers, and network-related issues.
Coordinate with vendors for hardware/software servicing.
Support onboarding and offboarding IT setup for employees.
Update and maintain company website content.
Ensure website functionality and basic security maintenance.
Coordinate with web developers when necessary.
Prepare project costing and assist in budget tracking.
Generate invoices and purchase orders.
Manage IT-related procurement and vendor coordination.
Maintain IT policies, procedures, and system documentation.
Ensure data security and backup procedures are followed.
Support internal and external audits when required.
Job ID: 142893079