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Job Description
This role will support the Responsible Supply Chain (RSC) Labor team, with key responsibilities in coordination, logistics, reporting, and overall project management. The position is heavily focused on assurance, supplier capacity building, and overall support to advance labor standards and worker well-being across the supply chain.
Job Responsibilities:
1. Supplier Training Coordination
Oversee administrative and logistical needs for in-person and virtual training programs
Schedule and coordinate training sessions, including virtual course assignments for suppliers
Track attendance, document meeting action items, and ensure smooth execution of training programs
Analyze training metrics, review pre- and post-training feedback, and consolidate action items for training enhancements
2. Performance Review
Collect, track, and manage training survey data for performance reviews
Track scoring, feedback, attendees, and maintain consistency across the team
Monitor and report on supplier performance across all program activities
3. Supplier Engagement
Coordinate data submissions from suppliers and provide reminders for completion
Review assurance data such as self-assessment questionnaires, audits, and other specialized audits and support CAP (Corrective Action Plan) management
Coordinate and hold regular meetings and check-ins to validate and track progress
Support suppliers in completing required forms and compliance actions
4. Other Operations Support
Provide operational support for other supply chain engagement and business outreach
Assist with peer benchmarking and research on supply chain topics as needed
Coordinate business requests and supplier performance management
Streamline and organize data organization to enhance the organization and usability
Minimum Qualifications:
First level university degree in business management, natural sciences or similar
At least four to six years work experience and subject matter expertise in social compliance or supply chain labor, human rights, and health & safety and RBA Code Compliance
Strong program management skills with demonstrated ability to self-manage complex program delivery on a regional level
Excellent written and verbal communication skills including English
Proven ability to deliver results through personal leadership and influencing others
Demonstrated ability to understand and reconcile conflicting inputs and propose go-forward solutions that meet the needs of the overall group and the individuals
Strong sense of diplomacy
Demonstrated ability and willingness to learn
Preferred qualifications:
Experience in supply chains, ethical sourcing field, including supplier on-site assessments and development
Experience with supply chain codes of conduct preferably in technology or electronics sector
Foreign language skills such as Mandarin
An advanced degree in sustainability related field, human rights, environment, health & safety, corporate responsibility or public policy
Job ID: 144149333