Support Engineer (Copier, Network, Service) JAC

RESPONSIBILITIES

1) Administrative Functions

. Support the Service Manager in preparation of weekly and monthly service reports.

. Process meter billing and ensure accurate updates in the CRM system.

. Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.

. Maintain proper documentation and service records for audit and tracking purposes.

2) Technical Functions

. Assist in the installation, setup, and configuration of copiers/ multifunction printers(MFPs) and smart office solutions.

. Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.

. Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).

. Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.

REQUIREMENTS

. Diploma in Engineering, IT, Electronics, or related discipline.

. Experience in copier/ MFP servicing, print solutions, or office automation systems.

. Sound knowledge of network setup (IP configuration, drivers installation).

. Proficient in MSOffice (Excel, Power point), MCSE, HTML

. Good communication and interpersonal skills.

. Able to work independently and as part of a team.

. Willing to travel for on-site servicing across Singapore.

Pleasesubmit resumes to [Confidential Information] with the following details in MSWord format:

. Position applying for

. Current remuneration

. Expected remuneration

. Notice period

Jason Chow Yew Fai

EA License No : 06C4642

EA Reg No : R25158800

We regret that only shortlisted candidates will be notified.