A Food Service Supervisor manages the daily operations of a food service establishment, overseeing staff, scheduling shifts, monitoring inventory, and ensuring compliance with health and safety regulations. They are responsible for maintaining high standards of quality, efficiency, and customer satisfaction.
Key Responsibilities:
- Staff Management: Supervise, train, and evaluate food service personnel.
- Scheduling: Create and manage staff schedules, ensuring adequate coverage during peak hours.
- Inventory Control: Monitor and maintain inventory levels, ordering supplies as needed.
- Quality Control: Ensure food is prepared and served according to established standards, maintaining quality and hygiene.
- Customer Service: Address customer complaints and ensure a positive dining experience.
- Compliance: Adhere to all relevant health and safety regulations.
- Financial Management: May be involved in budgeting, cost control, and profit/loss reporting.
- Training: Develop and deliver training programs for new employees.
- Problem Solving: Identify and resolve operational issues promptly and efficiently.
Skills and Qualifications:
- Experience: Previous supervisory experience in a food service environment is highly desirable.
- Leadership: Ability to motivate and lead a team effectively.
- Communication: Strong verbal and written communication skills.
- Customer Service: Excellent interpersonal skills and a focus on customer satisfaction.
- Organization: Ability to manage multiple tasks and prioritize effectively.
- Problem-solving: Capacity to identify and resolve issues efficiently.
- Food Safety: Knowledge of food safety regulations and practices.
- Inventory Management: Familiarity with inventory control systems and procedures
