Supervisor

Skills & Competencies

Strong leadership and people-management skills

Excellent communication (verbal and written)

Ability to motivate, coach, and discipline employees

Problem-solving and decision-making abilities

Time management and organizational skills

Conflict resolution and negotiation skills

Attention to detail and accountability

Ability to work under pressure and meet deadlines

Technical & Administrative Skills

Proficiency in basic computer applications (MS Office, scheduling, reporting tools)

Knowledge of company policies, procedures, and performance standards

Ability to prepare reports, schedules, and performance evaluations

Understanding of health, safety, and compliance regulations

Supervise daily operations and staff activities

Assign tasks and monitor employee performance

Train, mentor, and evaluate team members

Ensure productivity, quality, and safety standards are met

Handle employee issues and escalate when necessary

Coordinate with management and other departments

Enforce company policies and procedures

Personal Attributes Employers Look For

Reliability and professionalism

Fairness and consistency in decision-making

Positive attitude and adaptability