Job Summary
Deliver expert skin care and nail services while leading a team to ensure excellent client experiences. Evaluate skin conditions, recommend treatments and products, manage customer relations, and support staff consultations to drive service quality and client satisfaction.
Responsibilities
- Deliver high-quality skin care services tailored to individual client needs
- Evaluate customers skin conditions to advise on appropriate skin care treatments and products
- Recommend suitable services and products to enhance client outcomes and satisfaction
- Provide follow-up services and assist staff with client consultations to ensure consistent service delivery
- Lead and motivate a team to achieve operational and service excellence
- Resolve customer complaints promptly to maintain positive client relationships
- Manage customer enquiries and schedule appointments efficiently
- Provide diverse manicure and pedicure services to meet client preferences
Required competencies and certifications
- Minimum 2 years of supervisory experience managing manicure and pedicure services
Preferred competencies and qualifications
[None stated]
Other Information
[None stated]
