SUPERVISOR (FOOD SERVICE)

Responsibilities

. Cashiering and managing store, employees and tenants

. Ensure smooth daily operation of the store and coffeeshop.

. Maintain good customer service standards.

. Monitor sales performance and operational efficiency.

. Ensure sufficient manpower, stock and supplies.

. Maintain cleanliness, service quality and overall outlet standards.

. Coordinate with coffeeshop tenants and resolve operational issues.

Job Duties

. Manage and supervise shop-front staff.

. Prepare staff rosters and arrange work shifts.

. Handle customer enquiries and feedback.

. Purchase and replenish goods and operational supplies.

. Monitor stock levels and control wastage.

. Create and propose new menu items and promotions.

. Liaise with tenants, suppliers and contractors.

. Attend to maintenance and other day-to-day operational needs.