SUPERVISOR

Responsible for the store's daily operations and team management.

Oversee store operations, ensuring food quality, hygiene, and service meet company standards

Arrange staff shifts, train and mentor new employees, and improve overall service levels

Handle customer feedback and complaints, maintaining a positive customer experience

Assist the store manager in achieving sales targets and implementing promotional activities, ensuring steady growth in store performance.

Requirements:

At least 3 years of experience in the retail and food service industry, with team management experience preferred

Familiarity with food retail processes and basic knowledge of food safety and hygiene

Strong service awareness, customer-centricity, and the ability to handle emergencies appropriately

Ability to work shifts, weekends, and public holidays.