Supervisor
Job Description
A Chloe Supervisor Is
who cherish togetherness, who strive for excellence,
who embrace creativity and who aim to have a positive impact.
- A Client Relationship Owner
- Delivers exceptional Customer Service and takes pride in developing long-term relationships.
- Implements personalised REACH-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe.
- Consistently captures client data and takes notes of all qualitative information, knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles.
- An Omnichannel Business Partner
- Has at heart to offer excellent customer service and deliver strong business performance.
- Uses all Omnichannel services available to grow sales.
- Is aware of store and individual sales and KPIs targets and actively engages in all actions to reach them.
- Actively completes trainings and participates in all commercial activities set by the Boutique Management
- Is aware of local trading environment and competitors activities.
- An Operations Excellence Supporter
- Ensures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers.
- Proactively informs Boutique Management of any structural repair needed in store to ensure a luxurious environment at all time.
- Implements all guidelines related to store and BOH management and participates in inventories.
- Supports and follows up with clients up to ensure impeccable after sales service.
- Complies with established Richemont policies and standards.
who cherish togetherness, who strive for excellence,
who embrace creativity and who aim to have a positive impact.
More Info
Key Skills
Omnichannel Services
About Company
Skills:
weight management , Microsoft Office, Negotiation, Leadership, Housekeeping, Customer Service, Customer Satisfaction, weight, Treatment, Sales Process, Consulting, Team Player, Interpersonal Skills
Skills:
Food health and safety regulations, Customer service, Management Skills
Skills:
Operational coordination, Inventory Management, Cash handling, Staff Scheduling, Food Safety, Customer service
Skills:
Customer service, Cashier duties
Skills:
Housekeeping, 24/7 operations, Customer Service, Sanitation, Property Management, Security Procedures, People-oriented, Security, People Management, Interpersonal Skills, Facilities Management