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SUPERVISOR

2-5 Years
SGD 3,000 - 5,000 per month
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Job Description

  • Assisting manager in overseeing the daily operations of the Shop
  • Supervise all staff on shift, create employee schedules, administer disciplinary action and conduct performance reviews and able to guide junior staffs
  • Product knowledge and training, supply orders, inventory counts and month end reports
  • Able to work long hours, weekend and public holiday

Responsibilities:

  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Ensure that standards are maintained at a superior level on a daily basis.
  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

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Job ID: 145938279

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