SUPERVISOR

Key Responsibilities:

• Managing daily activities, delegating tasks, and fostering a productive, inclusive work environment.
• Setting goals, tracking performance metrics, providing feedback, and conducting evaluations.
• Maintain compliance with company policies, safety standards, and industry regulations
• Ensuring adherence to policies, procedures, and safety regulations
• Onboarding new hires, providing coaching, and identifying staff training needs.
• Addressing employee grievances, handling, and resolving issues promptly.
• Managing team shifts and creating reports for management

• Strong written and verbal communication
  Drive team productivity and ensure operational excellence through effective leadership and guidance

• Strong ability to motivate teams and communicate clearly with staff and management.
• Decisive action-taking, especially under pressure.
• Computer skills and knowledge of collaboration tools
• Setting goals for workers and making sure they comply with the company's plans and vision
• Ensuring that business goals, deadlines and performance standards are met
• Familiarity with company-specific software, such as scheduling tools or Microsoft Office.
• Proven experience in a supervisory or leadership role
• Deliver exceptional customer service by ensuring team members meet and exceed service expectations

• Excellent communication skills.
  Professional appearance and attitude.
  Ability to keep a positive attitude in a fast-paced environment.

• Ensure great customer service at all levels.
  Making sure employees that report to you meet performance expectations.
  Reliable, with high integrity and strong work ethic.