Job Description: - Supervise and manage daily cleaning operations - Lead and coordinate a team of 10 - 12 cleaners - Create and maintain deployment schedules - Ensure daily attendance and arrange replacements when necessary - Transport cleaners to job sites - Handle attendance tracking and timesheets - Manage feedback and complaints from customers professionally - Oversee inventory and ordering of cleaning supplies and equipment - Provide training, support, and discipline to cleaners Job Requirements: - At least 3 years of experience in a cleaning operations supervisory role - Strong leadership and organizational skills - Ability to respond quickly to emergencies or schedule changes - Bilingual skills in English and Mandarin preferred for communication with team and clients