SUPERVISOR

Job Summary:

The F&B Supervisor is responsible for overseeing daily food and beverage operations to ensure exceptional customer service, high-quality standards, and efficient team performance. This role requires a hands-on leader who can manage staff, maintain inventory, and contribute to the overall success of the establishment.

Key Responsibilities:

1. Operations Management:Supervise and coordinate day-to-day F&B operations, ensuring smooth service.
   Monitor quality standards for food, beverages, and service to maintain customer satisfaction.
   Enforce health, safety, and hygiene standards in line with regulatory requirements.
   
2. Team Leadership & Training:Lead, train, and motivate F&B staff to deliver high-quality service.
   Conduct regular team briefings and provide on-the-job training.
   Assist with staff scheduling, ensuring adequate coverage during peak periods.
   
3. Customer Service:Handle guest inquiries, feedback, and complaints professionally and efficiently.
   Foster a positive dining experience by ensuring attentive and personalized service.
   
4. Inventory & Cost Control:Monitor stock levels, conduct inventory checks, and coordinate with suppliers as needed.
   Assist in managing costs, including labor, supplies, and waste reduction.
   
5. Administrative Duties:Assist with budgeting, sales forecasting, and reporting as required.
   Support the F&B Manager with event planning and special promotions.
   

Key Requirements:

• Experience: Minimum 2-3 years in an F&B supervisory role or similar position.
• Education: High school diploma or equivalent hospitality management qualifications are a plus.
• Skills:Strong leadership, communication, and interpersonal skills.
  Solid understanding of F&B operations, inventory management, and cost control.
  Ability to multitask, prioritize, and thrive in a fast-paced environment.
  
• Certifications: Food safety and hygiene certifications are advantageous.

Personal Attributes:

• Passion for hospitality and delivering exceptional guest experiences.
• Team player with a proactive and hands-on approach.
• Problem-solving skills with a calm and composed demeanor.