Job Description

Job Details

Working Hours: Mondays to Fridays, 8:00 AM - 3:00 PM (Inclusive of a 30-minute lunch break).
Work Schedule Privilege:Service is NOT required on Saturdays, Sundays, gazetted public holidays, and official MOE school holidays.
Location:Tampines Primary School - 250 Tampines Street 12, Singapore 529426

Job Description & Core Responsibilities

We are looking for a dedicated, objective, and empathetic individual to join the school's student management team. The primary goal is to strengthen the school's capacity to handle peer conflicts, reported bullying, and student conduct. Working hand-in-hand with Form Teachers and Year Heads, you will facilitate early intervention and positive student development pipelines.

Fact-Finding & Inquiry: Gather objective accounts and statements from affected students and witnesses to piece together a clear, unbiased picture of school incidents.
Case Documentation: Conduct interviews, review behavioral context, and maintain comprehensive case notes to support the Year Head. (Note: This position does not determine disciplinary outcomes).
Conflict Resolution & Restorative Practice: Under guidance, facilitate restorative conversations and collaborative conflict-resolution dialogues between primary-school students to build positive peer outcomes.
Parent Engagement: Partner with Year Heads and Form Teachers to provide clear, factual updates to parents or guardians on student management situations.
Campus Vigilance & Supervision: Maintain an active, visible presence during recesses, detentions, examinations, and student transitions to ensure a safe and supportive learning environment.
Critical Escalation: Swiftly identify and escalate serious indicators regarding student safety, self-harm risks, severe bullying, or suspected abuse to designated school leadership.

Job Requirements

Educational Background: A Diploma or Degree in Social Work, Psychology, Counselling, Youth Work, Education, or a closely related behavioral discipline is highly advantageous.
Proven Experience: At least 2 years of direct experience working with children or youth, ideally within school environments, community social services, or youth organizations.
Key Skills: Strong active listening and communication skills to connect with primary-school-aged children while maintaining strict professional boundaries. Ability to remain completely calm, impartial, and non-judgmental during high-emotion or conflict-driven situations. Excellent documentation skills to draft clear, concise case notes and regular progression reporting logs.
Discretion & Ethics: High standard of integrity capable of managing sensitive family records on a strict need-to-know framework without using personal electronic storage.