STRATEGIC PLANNING MANAGER

Key Responsivities

1. Strategy & Operations:

Formulate expansion strategies through data analysis, issue identification, countermeasure implementation, and process optimization develop sales plans and monitor department P&L.

2. Sales Management:

Strengthen engagement with existing customers (including new lane development) and acquire new clients via proactive hunter sales review and benchmark pricing against competitors.

3. Client Management:

Build long-term partnerships, analyze client needs, and collaborate internally to design tailored logistics solutions with value-added services maintain CRM records and report performance.

4. Market & Industry Intelligence:

Analyze market data, track trends, monitor competitors, and stay updated on industry conditions to identify growth opportunities.

5. Reporting and Coordination - Japan Headquarter and Clients:

Act as a liaison with Japan headquarters/branches, providing regular updates to Japan office stakeholders and management on all aspects of the forwarding business, ensuring alignment with global objectives and facilitating coordinated decision-making with headquarters and regional branches.

Requirements:

• Bachelor's degree Business Administration, or related field

• Minimum 5 years of relevant working experience with at least 3 years in strategic planning.

• Strong analytical skills

• Proven track record of developing and executing strategies that drive revenue growth and operational improvement in forwarding.

• Excellent organizational, planning, people management and problem-solving skills

• Excellent communication and stakeholder management skills, with experience engaging with senior leadership, carriers, and key clients.

• Must be bilingual in Japanese (speaking, reading and writing proficiency required) to effectively communicate and collaborate with Japanese-speaking clients, associates and stakeholders.