Job Description
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
About Trip.Biz:
Trip.Biz is the leading Travel Management Company (TMC) in Asia, specializing in enabling enterprise, organizations and travel partners around the region to make informed and cost-effective bookings for corporate travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction and administrative platform consisting of mobile apps, Internet websites, and 24/7 customer service centers. Trip.Biz is a subsidiary of Trip.com Group Limited (Nasdaq: TCOM; HKEX:9961)
Introduction:
We are seeking a dynamic and detail-oriented Strategic Planning and Operations Manager to support our Client Success, Business Development, and Operation teams for the Trip.Biz Southeast Asia (SEA) team based in Singapore. The successful candidate will play a vital role in connecting regional team's objectives with daily execution, streamlining processes, developing long term strategies for business operations efficiency, managing projects and optimizing processes to ensure efficient resource use across departments between our SEA offices and headquarter.
In this Role, you'll get to:
* Strategic Planning: To work with regional GM to devise long term strategy to optimize and enhance existing processes to support the region's business objectives and growth.
* Client Support: Assist the Trip.Biz Singapore Commercial Teams in facilitating client onboarding, maintaining client relationships, and addressing ad-hoc requests.
* Data Analysis and Reporting: Contribute to data analysis efforts to inform decision-making and reporting.
* Cross-Department Coordination:
* Collaborate with internal stakeholders to ensure smooth execution of tasks and special projects across departments.
* Facilitate communication between teams to enhance workflow and project efficiency.
* Manage scheduling, documentation, and meeting minutes for team meetings.
* Project Coordination: Assist in organizing and executing special projects, ensuring alignment with departmental goals.
What you'll Need to Succeed:
* Bachelor's degree or equivalent practical experience.
* At least 1 year of relevant experience is preferred.
* Experience working in a matrix organization, with a continuous improvement and problem-solving mindset.
* Proficient in Microsoft Office Suite (Excel, PowerPoint, Word); SQL or other data tools are a plus.
* Willingness to travel when required.
* Strong analytical, problem solving and quantitative skills
* Excellent communication and leadership abilities
* Adaptability in fast-paced environments
* Proven ability to think strategically about complex challenges and develop actionable recommendations.
* Strong interpersonal skills with a commitment to building relationships across cross-functional teams.
* Strong organizational skills with the ability to manage multiple tasks effectively.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What's more
* Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
* Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
* We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
* We encourage flexible work arrangement
* Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Click[1] the link to learn more about What makes Trip.com Group a leading global travel service provider
Click [2] the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
References
Visible links
1. https://www.youtube.com/watchv=w4D31J3atps
2. https://www.youtube.com/@TripcomGroup
