Strategic Account Manager

Job Responsibilities

1. Lead the overall expansion strategy and drive annual revenue targets for key strategic accounts (including both Chinese-funded and multinational clients) within the region.
2. Develop deep customer insights, build account demand mapping and competitive landscape analysis, and identify high-potential growth opportunities across the region.
3. Establish and manage multi-level stakeholder engagement frameworks for key accounts, including executive-level relationship development to strengthen customer stickiness and deepen strategic partnerships.
4. Conduct benchmarking analysis and formulate differentiated competitive strategies; lead the development of value propositions and competitive approaches for priority accounts.
5. Develop and execute targeted business expansion plans for strategic accounts, driving country-level implementation across focus areas such as AIDC, computing power, cloud services, platform-based solutions, and other emerging businesses.
6. Lead major regional projects (in collaboration with regional HQ and country teams), overseeing opportunity positioning, solution planning, commercial strategy, and bid management to ensure successful project execution.
7. Expand and manage the partner ecosystem around strategic accounts, promoting joint innovation, co-marketing initiatives, and collaborative bidding efforts.
8. Conduct regular strategic account performance reviews and business analysis, reporting key project progress and expansion outcomes to senior management.

Requirements

1. Bachelor's degree or above in Computer Science, Telecommunications, Electronics, Marketing, or a related discipline.
2. Solid understanding of telecom products and solutions, including transmission, IP, IDC, cloud services, system integration, and emerging strategic businesses.
3. Minimum 3 years of sales experience in the IT or telecommunications industry, particularly in managing OTT clients, with a proven track record in enterprise sales. Experience with multinational or Chinese-funded OTT companies is preferred.
4. Strong strategic account insight and multi-level stakeholder engagement capability, with the ability to drive executive-level interactions and strategic partnerships.
5. Proven project management skills, capable of leading cross-departmental and cross-country large-scale bidding and project execution.
6. High sense of ownership, strong learning agility and execution capability; self-driven with excellent communication and coordination skills; able to work under pressure and willing to travel.
7. Proficient in Microsoft Office and related tools; strong analytical, information-gathering, and written communication skills; Good command of both spoken and written English and Chinese because the candidate needs to liaise with English and Chinese speaking stakeholders.