Responsible for financial performance of the store, including profit & loss and implement appropriate cost control measures
Manage the store's budget and forecasts to meet or exceed management expectations
Maximize profitability of the stores
Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
Supervise food and operational safety to ensure a comfortable environment for the customers
Provide efficient and professional service to customers
Drive operational efficiencies of the store by providing operational leadership in support of the organization's service culture and maximize customer satisfaction
Control labour through effective manpower scheduling and monitor leave of staff
Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
Manage, supervise and groom a team members to ensure maximum utilization of manpower allocated
Handle all store's administrative duties and any ad-hoc duties from store managers from time to time
Job Requirements
Minimum of 2 years management experience in Food & Beverage industry
