To ensure success as a store supervisor, you should exhibit demonstrable managerial competency, and excellent communication skills. Store Supervisors are natural leaders with excellent business management skills and a passion for customer service.
Store Supervisor Responsibilities:
- Overseeing salespeople, cashiers, shelf stockers, and other employees.
- Managing finances and preparing an annual budget.
- Keeping records of expenditure, sales figures, and employee performance.
- Evaluating the supply and availability of stocks, and profit-margins.
- Implementing measures to avoid stock damages, theft, and wastage.
- Monitoring shelve stocks and product displays, and the general appearance of the store.
- Investigating market trends and offering products that would appeal to customers.
- Addressing customers requests, comments, and complaints.
- Motivating employees to achieve targets.
- Training new staff members and scheduling shifts.
